Oops, I’ve ordered the same pattern twice!

Although all PlanetJune sales are final, please don’t worry: I’d never make you pay twice for the same pattern! If you’ve accidentally bought the same pattern more than once, please email me with your order number(s) and let me know which patterns are duplicated, and I’d be happy to issue you with PlanetJune store credit to the value of the duplicate purchase (the lesser of the two, if the prices were different).

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• I’ve found a mistake in your pattern – what should I do?
• My purchases don’t show in my PlanetJune account.
• When will you reply to my email?

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