Order Troubleshooting

Topics in this Category:

• How do I download patterns?
• How do I view and/or print my patterns?
• I can’t view and/or print my patterns.
• I can’t complete checkout.
• I didn’t receive an order confirmation.
• I didn’t create a PlanetJune account – how do I log in?
• I’ve placed an order but can’t log into my PlanetJune account.
• I’ve found a mistake in your pattern – what should I do?
• My purchases don’t show in my PlanetJune account.
• Oops, I’ve ordered the same pattern twice!
• When will you reply to my email?

Other FAQ Categories: