Where can I get help with your patterns?
1. Tutorials
I’ve created many step-by-step photo and video tutorials that you can use to help you out, if you need it. If you’re a complete beginner, you’ll want to start with the Basics section, then move to Amigurumi Essentials. You can find them all at www.planetjune.com/help.
2. Troubleshooter
If you’re having trouble with a PlanetJune pattern, but aren’t sure what you’re doing wrong, check my Amigurumi Troubleshooter to find which of my tutorials will solve your problem!
3. Customer Support by Email
If you’ve bought any PlanetJune patterns (or donated for any free PlanetJune patterns) you have a single-user licence for that pattern, which includes personalised customer support from me by email! You can email me directly for further assistance with those patterns. Please send me a photo of your work (if possible) together with a description of what’s going wrong, to help me diagnose what your problem may be. See my estimated email response times here.
Please note: I can’t offer personal help with general crochet questions, or questions about patterns from other designers. If your question doesn’t relate to a PlanetJune pattern or tutorial, see my advice on where to get more crochet help.
(And, if you have other PlanetJune-related questions, please check the rest of this FAQ before you contact me, to see if I’ve already answered it here!)
Related Questions:
- What is ‘amigurumi’?
- Why should I choose PlanetJune?
- I’m a beginner – where should I start?
- I’m a beginner – which patterns are most suitable for me?
- Where can I get more crochet help?
- Which crochet terminology is used in PlanetJune patterns?
- What is the difficulty level of your patterns?
- Do your patterns work for left-handers?
- What is Donationware and why should I pay for it?
- What is an Expansion Pack?
- When will you publish a book of your patterns?
- Do you have video versions of your patterns?
- How can I change the colours in an amigurumi pattern to match my pet?