PlanetJune Shop

Unique pattern designs by June Gilbank

Shipping & Returns

Delivery (Patterns)

There are no charges for shipping for patterns; all patterns are available by digital download from your PlanetJune account as soon as your payment has been received:

PayPal payments
Your patterns are available for download immediately.

PayPal eCheck payments
Your patterns will available for download once the eCheck has cleared, which usually takes several days. You may log into your PayPal account to see the expected clearing date.


Shipping and Delivery (Crochet Tools)

I ship worldwide. All items will be shipped by South Africa Small Packet Airmail. I ship once or twice a week, depending on the number of orders received.

Shipping costs a flat rate of $3.95 worldwide. To add insurance and tracking, you can register your package for an additional $3Please note that tracking is not available unless you choose the registered mail option (see below).

The approximate delivery time (from the shipping date) is quoted by the post office as 2 weeks, but please be aware that there may be additional delays if your package is held at customs on entering your country.

These prices are for standard shipping by South African Small Packet Airmail. Surface mail is also available at a reduced charge ($2.95), but takes "at least 4-5 weeks" according to the Post Office. If you'd like me to ship your order by Surface mail instead, please make a note in the comments box when you order, and I will refund the additional charge. 

Do I need to pay for registered shipping? It's entirely up to you whether you choose to pay the extra to have your package registered. Registration gives you a tracking number so you can track the progress of your package, and also entitles you to compensation should your package be lost en route to you. The choice is yours!


Returns

All sales are final and non-refundable. If you have any questions, please contact me before you place your order!